Overview
VELURA respects your privacy. This page explains how information may be handled when you contact us through this website.
Information you provide
The consultation form prepares a WhatsApp message on your device. VELURA does not store the form contents on this website. If you choose to send the message, WhatsApp processes it under its own privacy terms.
Technical information
Standard hosting infrastructure may process limited technical data such as IP address, device type, browser information, and access time for security, reliability, and basic traffic measurement.
How information is used
Information you send is used to respond to your enquiry, understand your project, prepare an offer, and communicate about requested services.
Retention and sharing
Enquiry information is retained only as long as needed for the conversation, legal obligations, or an active client relationship. It is not sold. It may be shared only with service providers needed to deliver the requested work or when legally required.
Your rights
Depending on applicable Swiss data protection law, you may request access, correction, or deletion of your personal information. Contact VELURA through the WhatsApp link on the main website to make a request.
Updates
This policy may be updated when the website or its services change. The date above shows the latest revision.